Price & Support Plan
NGFW Care Pack
Regural Care Pack
INR 12000/Year
A Firewall Care Pack is a specialized service or subscription plan designed to maintain, monitor, and optimize an organization’s firewall infrastructure. It ensures that firewalls operate at peak efficiency, receive timely updates, and remain protected against evolving cyber threats.
- Base-Level Service (Reactive)
- Web Support
- Telephonic Support
- Remote Firmware Updates
- Asset Management Portal
- Response Time 4 hr (Critical Issue)
- Response Time 6 hr (Non-critical Issue)
- On-site support ( Chargable base)
- Support time: Monday to Friday 10:00 am to 6:00 pm
- Certified Enginner
Standard Care Pack
INR 21000/year
A Firewall Care Pack is a specialized service or subscription plan designed to maintain, monitor, and optimize an organization’s firewall infrastructure. It ensures that firewalls operate at peak efficiency, receive timely updates, and remain protected against evolving cyber threats.
- Base-Level Service (Reactive)
- Architecture Service
- Implementation Service
- Web Support
- Telephonic Support
- Remote Firmware Updates
- Asset Management Portal
- Response Time 1 hr (Critical Issue)
- Response Time 2 hr (Non-critical Issue)
- On-site support ( 2 calls free Delhi-NCR only)
- Support time: Monday to Friday 10:00 am to 6:00 pm
- Sr. Certified Engineer
Managed Care Pack
INR 3989/Month
A Managed Firewall Care Pack is a comprehensive service offering that ensures the optimal performance, security, and maintenance of an organization’s firewall infrastructure. It includes proactive monitoring, regular updates, threat detection, and expert support to safeguard networks from cyber threats.
- Base-Level Service ( proactive)
- Architecture Service
- Implementation Service
- Unlimited Web Support
- Unlimited phone support
- Constant access to Web-based monitoring & reporting
- After hours emergency response from our certified team
- Remote Firmware Updates
- Asset Management Portal
- Response Time 30 Minutes (Critical Issue)
- Response Time 1 hr (Non-critical Issue)
- On-site support ( 4 calls free Delhi-NCR only)
- Support time: 6 days 10:00 am to 10:00 pm
- RCA : provided as per the OEM
- Dedicated Support Manager